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GSSS seeks volunteer advocates

GREATER SPRINGFIELD — Greater Springfield Senior Services (GSSS) is seeking caring individuals to serve as volunteer advocates for residents of nursing homes and rest homes though its long term care ombudsman program. Ombudsmen visit with residents once a week to listen to their concerns and address issues affecting the quality of their care. They investigate complaints made by residents or family members and work with the facility to resolve them. For more information, call the ombudsman coordinator at Greater Springfield Senior Services Inc., at 781-8800 ext.178. The long term care ombuds-man program is a state and federally mandated service for all residents in area nursing homes to ensure that their personal rights are respected and they receive treatment in clean, comfortable environments. GSSS is a non-profit organ-ization established in 1972 to provide a variety of in-home and community based services for older adults and their caregivers. The program serves the communities of Agawam, Brimfield, East Longmeadow, Hampden, Holland, Longmeadow, Monson, Palmer, Springfield, Wales, West Springfield and Wilbraham. Bookmark and Share

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