LONGMEADOW – Jewish Geriatric Services (JGS) is proud to announce that in 2013 Jewish Nursing Home (JNH) has yet again received a "deficiency-free" result on its annual Department of Public Health (DPH) Certification Survey.|
Long-term care facilities are surveyed every year by a multi-disciplinary team. Surveys are always unannounced.
The rigorous survey, which are conducted over several days, cover almost 200 quality, safety and performance issues such as medication management, proper skin care, assessment of resident's needs, respect for residents rights and dignity, food service, environment and administration, to name only a few.
The complete evaluation included a tour of the facility, review of residents' clinical records, interviews with residents and family members about life and care, and also included a review of nurse to patient ratio requirements, which JNH always exceeds.
"Of course we are very pleased with the DPH's finding," Bob Petroff, executive vice president of JNH, said. "While the survey is certainly a reflection of the daily effort our staff makes in serving our residents, it is just one measure of the excellent care that we strive to provide our residents and their families every day. We are very proud of our staff and their commitment to excellence."
With increasingly stringent regulations, achieving the deficiency-free rating is exceedingly difficult. These surveys, and the subsequent ratings, are a useful tool for prospective and current residents, their families, and health care practitioners to make informed choices about the quality of a long-term care facility.
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